Check in with Rep - Some acceptable questions:
How are you doing today?
How are you feeling this week/ rate your week from 1 - 5
Any wins for the week? Or what motivated you this week?
Did you set any new goals for yourself?
How do you think you did last week?
1 on 1 item from L10
Go over KPI Metrics with the rep
Discuss any performance highlights \ flags from the scorecard
Coaching Opportunities - Review of previous week’s performance
Review and go over what both supervisor and rep can do to get productivity back up.
Expectations: Set new goals for the following week
Set To-do’s for both side
“What can do this week to help you meet your goals”
“Where do you see needs for improvement? Personal or Dept. wide.”
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|Asked: 2/13/19, 11:51 AM|
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|Last updated: 2/13/19, 12:01 PM|